Client Care Hours
Frequently Asked Questions
Our client care team answers inquiries within one business day, Monday to Saturday. Questions are grouped below by payment, delivery, and fragrance care.
Payment & Cash on Delivery
Cash on Delivery is available across Pakistan. Configurable online payment methods are shown at checkout, and every order is verified before dispatch.
Delivery Windows
Orders ship nationwide after verification. Delivery timelines vary by city, and you will receive tracking details once your parcel is dispatched.
Fragrance Care
Apply to pulse points and store flacons upright, away from direct sunlight and heat, with caps closed to preserve each scent's character.